Alfred camera app is used by many people and sometimes there are error codes popping up on the screen that indicate specific issues that need to be fixed. In this guide, we’ve listed various error codes that show up on the Alfred camera app, the factors that cause them, and their possible solutions as specified by the Alfred camera team.
Alfred camera error code 1008
Message: Failed to record video (1008)
It means that something went wrong while your camera was recording a video. Most of the time, it is because the storage of your camera is full.
When you make a recording with the Alfred app, the footage is first produced and stored on your camera and then sent to the cloud when you release the “record” button. This indicates that the camera needs enough storage space for the videos. To fix error code 1008, check the storage of your phone and free up some space.
Alfred camera error code 1010
Message: You don’t have permission to watch Live stream. Please check if your account is under Trust Circle. (1010)
There are two ways to fix this problem: Update Alfred to the latest app version on ALL Viewer and Camera devices, and remove Trust Circle’s users and add them again.
Alfred camera error code 1016
Message: This Camera is not accessible now. Please try again later. (1016)
There are only two reasons why you see this error message. First, you tried to start a new Live session too soon after the last one ended. Wait at least 20 seconds and try again.
Second, another Viewer may be connected to your camera, for example, another Viewer device you own, someone in your Trust Circle, or Alfred’s WebViewer. Make sure any concurrent Live session has been terminated before trying again.
Alfred camera error code 1017
Failed to apply new settings to the Camera device. Please try again later. (1017). Reboot the app and try again.
Alfred camera error code 1018
This Camera is connected by (Viewer device name). Please try again later. (1018). Reboot the app and try again.
Alfred camera error code 1019
Your session is interrupted by [Viewer device name]. Please try again. (1019). Reboot the app and try again.
Alfred camera error code 3001 (and 3004, 3006)
Message: Failed to sign in. (3001)
Log in issues on Alfred cameras are indicated by 3001 to 3006 error codes. The reasons may vary but here are some steps that can help you fix the issue.
Modify your password to a stronger one. Revoke Google’s access and sign in again (if using a Google account). Follow these steps: tap on your account, sign out of Alfred and then sign in again.
If the above steps don’t work: Remove Alfred as a Connected App through Google, sign in to Alfred with your Gmail account again, and grant all permissions to Alfred.
Check your time and date settings. This problem happens to cameras that run on older Android versions. Time might stop if the device gets disconnected. To fix this problem, adjust the time settings to match real-time and make sure the device has a stable internet connection to avoid this problem.
Make sure Alfred is updated. You might not be able to log in on an outdated version of Alfred. Ensure that you are running the latest version.
Turn the WiFi off and on. Sometimes, switching WiFi off and switching it back on again fixes login issues, particularly when the device is older. Also, check out if your internet actually works.
Make sure all permissions have been granted. Depending on the platform you are using, you may be prompted to grant additional permissions when you sign in. Alfred only requests permissions that are essential to the service. Please make sure they are all granted when asked.
Make sure you have the latest version of Google Play services installed (if using a Google account). Many of Alfred’s features rely on Google Play Services to work properly. Please make sure your devices are running the latest version of Google Play Services to eliminate login problems.
Alfred camera error code 3005
Message: Please go back to the sign in page and sign in with another email account.
If you tapped on “Sign in with Google” but tried to sign in with a non-Google email, you will not be able to log into Alfred. You have to go back to the sign in page, select “Sign in with Email.” Once you tap on “Sign in with Email,” you can use any email account you’d like to sign into Alfred.
Alfred camera error code 3007
Message: Failed to sign in. (3007)
When you see this error code on the app, follow these steps: tap on your account, sign out of Alfred and then sign in again. The error code should disappear after you sign in again.
Alfred camera error code 4001
Message: Camera device failed to launch. Please reboot your device and try again. (4001)
This error code happens when more than one app on your phone is trying to control the camera. So, give Alfred control of your camera, and close other photo-related apps.
On Android devices: Launch the recent applications menu. Find the application(s) you want to close on the list by scrolling up from the bottom or from left to right, depending on your device model. Tap and hold on the application and swipe it to the right or swipe up, depending on your device model.
On iPhones and iPads: Press the Home button two times quickly, you’ll see small previews of your recently used apps, and then swipe left to find the app you want to close.
Alfred camera error code 4003
Message: Insufficient storage space left on Camera. (4003)
This error code comes up when Alfred tries to generate a video but your Camera device runs out of space.
To fix it, check if your camera has enough space. It’s recommended that you have at least 100MB of memory available.
Alfred camera error code 5001
Message: Please update this Camera device to automatic system time. (5001)
Date and Time are really important, especially when we need timestamps for recorded videos. If you’re running into video issues or other usage issues, please check the time setting on your camera is correct. You can set the date and time on automatic mode and they’ll auto-update
Alfred camera error code 5010
Message: Failed to save the video to your album. Please check if you have enough storage. (5010)
Alfred camera error code 5015
Message: Two-Way Talk is not supported on this Camera device. (5015)
Alfred camera error code 5016
Message: Loading…Please wait. (5016)
Alfred camera error code 5019
Message: The version of Alfred on this Camera will soon become unsupported. Please update to the latest version. (5019)
This is a reminder that Alfred will stop supporting your current version in the near future. You have to update the app on the Camera device(s) as early as you can to keep Alfred working.
Alfred camera error code 5020
Message: Please go to your Camera device and update the app to the latest version. (5020). To fix it, update to the latest version of the app.
Alfred camera error code 5021
Message: This version of the app is no longer supported. Please update it to the latest version. (5021). To fix it, update to the latest version of the app.
Alfred camera error code 5022
Message: Please go to your Camera and update Alfred. (5022). To fix it, update to the latest version of the app.
Alfred camera error code 5024
Message: Viewer Priority is not yet supported on iOS devices. (5024)
Alfred camera error code 5501
Message: Unable to save Image (5501)
Alfred camera error code 6001
Message: Your previous in-app purchase has not been completed. Do you want to resume the process? (6001)
Alfred camera error code 6008
Message: You already upgraded to Alfred Premium with another account. Please switch to the account associated with the subscription. (6008)
This message indicates that your subscription is associated with another account. If you have multiple Alfred accounts, try logging in to another account and see if it’s associated with the subscription. You need to connect the accounts correctly.
In some cases, the upgrade is tied to another Alfred account. The upgrade goes to the account that is logged in to Alfred at the time of purchase instead of the account that is tied to your Google Play Store/Apple ID. Please check your other accounts.
Alfred camera error code 6004
Message: There was a network error while processing your purchase. (6004)
Alfred camera error code 6005
Message: An error occurred while processing your purchase. Tap “Know More” to learn how to fix it. (6005)
Alfred camera error code 6006
Message: An error occurred while processing your purchase. Tap “Know More” to learn how to fix it. (6006)
Alfred camera error code 6007
Message: You already purchased Alfred Plus with another account. Please switch to the account associated with the purchase. (6007)
Alfred camera error code 7001
Message: Unable to start Live stream. Please check your network status and try again. (7001) If you see 7001, your Viewer Phone might be something such as bad signal, or simply not connected at all.
Alfred camera error code 7002
Message: Failed to stream the live feed. Please try again. (7002) If you are seeing 7002, it means that your devices aren’t communicating with each other anymore. For example, your Viewer cannot retrieve video feed from your camera. Try again later.
Alfred camera error code 7004
Message: Server unreachable. Please make sure you are connected and try again. (7004)
Alfred camera error code 7006
Message: This Camera device is offline. Please check the internet connection and battery level. (7006). If you are seeing 7006, the camera is either not online or not available for connection. Wait while Alfred attempts to reestablish the connection. If it still doesn’t work, check the Internet connection on your Camera end.
Alfred camera error code 7009
Message: This Camera device is offline. Please make sure your Camera device has enough battery. (7009)
Alfred camera error code 7010
Message: Failed to wake up Camera. (7010)
Error code 7010 shows when your camera has been powered down, disconnected from the Internet, logged out, or simply crashed. If you can’t wake up the camera, the only way to bring it back online is by regaining physical access to the device and launching Alfred again.
Alfred camera error code 7013
Message: Something went wrong. Please try again later. (7013)
This message shows either when your Camera device is offline or it takes too long to connect to your Camera. To fix this issue, please restart the camera’s network or try again later.
Alfred camera error code 9005
Message: Failed to add this account into Trust Circle. Please try again later. (9005). You get this message when Alfred can’t add the account to the Trust Circle.
(Sourced from Alfred camera tech materials. Credit to Alfred camera).