You can change the frequency rate of the Hikvision camera from 50Hz to 60Hz and vice versa. In some cases, if you see lines rolling on the CCTV picture, it may be caused by an incompatible frequency rate.
The voltage and frequency of alternating current (AC) electricity used in homes vary from country to country throughout the world. Typically, either 110-volt AC (110V) or 220-volt AC (220V) is used. Most countries use 50Hz (50 Hertz or 50 cycles per second) as their AC frequency. Only a handful use 60Hz, one of them is the United States.
Let’s say you bought a Hikvision IP camera on the internet, you have set it up properly but you still see lines moving up and down the screen. The AC frequency in the US is 60Hz and probably the camera is set to 50Hz which makes the non compatible.
To fix it you need to access the camera via the web browser and modify the frequency rate on the settings. This guide shows all the steps on how to change the frequency of a Hikvision IP camera from 50Hz to 60Hz. It’s valid for any Hivkison IP camera, OEM, branded or non branded.
Hikvision camera: change frequency from 50Hz to 60Hz
Step 1. Type the IP of the camera on the web browser and login to the camera using your username and password.
Step 2. Click on Configuration on the top.
Step 3. Click on Advanced Configuration, then click Image, and then change Video Standard to 60Hz or vice versa, whatever you intend to do.
Once it switches, the live picture will get white washed for 1-2 seconds and then come back to its normal image settings. In some models, the security camera may reboot automatically.
Note: There’s an alternative solution that works only for certain HD-TVI Hikvision OEM or branded cameras. In this case, you can change the DIP switch on the bottom of the device and switch between 50/60Hz. However, this trick is not available for IP cameras.