How to find Hikvision device verification code?

The device verification code is a code used by Hikvision devices (NVR, DVR, camera) to verify and establish the connection between the Hikvision P2P service and the device. Many users are not able to locate this code, this article will show different ways where to find and locate the Hikvision device verification code.

Method 1. Find the device verification code on the label/sticker of the device. All the Hikvision products, USA version, OEM version, even for other markets, come with a label (as shown below). Check the box of the device, or underneath the recorder and you’ll find the label imprinted with the model, serial number and the device verification code.

Method 2. Find the device verification code on the local GUI (interface) of DVRs/NVRs. Go to Main Menu > Configuration > Network > Platform access. There you will find the device verification code (six capital letters). If empty, create your own verification code (let’s say ABCDEF).

Method 3. Find the verification code in the device web configuration interface for both camera and Hikvision NVR/DVR. After you login into your device via web browser, go to Configuration > Network > Platform Access. There you can locate your device verification code. If empty, create a new one.

9 Comments

Tarns August 29, 2019

It's no longer in these places. Nothing on labels and in web interface as well as direct by HDMI it asks ME for the verification code on the pages you show it being available. I am unable to use hik-connect without this code. Where is this code???

John December 1, 2019

Its true help us for current NVRs/DVRs haven't on the label ???

SCC December 1, 2019

Access your recorder and check the settings (configuration, platform access).

charlie December 3, 2019

Hi,

i have got a Hikvision installed on my house. i had the camera on my phone but it has logged me out for some reason. i have forgot the admin password to be able to link it again. I have tried everything i can, including debonding the device, making a new account, but cannot find the verification code. I have tried the ABCDEF and abcdef etc, but cannot make it connect.

please can someone help me???

SCC December 4, 2019

Is this a single camera or a NVR/DVR? If it's a recorder, you can access the machine locally and locate the code on platform access section.

Tom December 10, 2019

Hi
I have an HIK camera device in my home. I do not have a DVR connected, I rely simply on the app in android. I recently changed to a new mobile phone and am of course being asked for a verification code...…. which I cannot find anywhere. I have tried all suggestions. Would you have anything in your ideas bag to resolve this? Doesn't sound like I am the only person with this issue! The verification code is not available via my previous mobile phone device and my system installer is not able to assist.
Many thanks

SCC December 14, 2019

Are you able to access your camera via your computer? You definitely should. Find out the camera's IP, enter the IP address on the browser and login with your credentials. Navigate to Configuration and find the Platform Access tab where you should be able to set your verification code.

TTT January 2, 2020

Hello,

Logging into my computer, there is no camera access nor configurations to go to the platform access tab at all. When I log in, it only shows the tabs device management, my shared devices, and my account. There is no tab for verification code at all. I also have no access to the HIK camera devices, meaning I can't access it locally, so I only have access through the app and through the computer. Please help. I need to verification code.

SCC January 7, 2020

If you have access through the computer you have to login into the camera and go to Configuration > Network > Platform Access and there you'll find the verification code.