In some cases the Foscam camera is not able to recognize the microSD card. The card is properly installed on the slot but still the camera cannot detect it. The issue stems from the fact that Foscam cameras can only support microSD cards with FAT32 format.
If your micro SD card is exFAT or NTFS format, you need to format it to FAT32 and then the camera can support it and store recordings properly. So, to fix this issue you need to format the miroSD card. Before you start, make sure you’ve purchased a reputable microSD card.
How to format a microSD card on Foscam camera
If your camera is R2, R2E, R4, C2, FI9900P, FI9928P, FI9961EP, FI9900EP, FI9901EP and Z2, you can format your micro SD card on the Foscam app or web browser directly by clicking the Format button.
Formatting via Foscam app
- Insert the microSD card into the camera’s slot.
- Add the camera to the app and make sure you can see it.
- Login the Foscam app then go to SD card Video Playback. Click the gear Icon to open up the SD card settings. Click the format SD card button.
Formatting via web browser
On the Record section, click SD Card Management. Then hit the Format button and wait until the card is formatted to FAT32. Note: If this page cannot show the space of your microSD card, it doesn’t matter, simply click the format button.
If your camera model is not included in the above listing, please use the Foscam SD card format tool to format it to FAT32. Click here to download the MicroSD card format tool for Windows PC.