The Hikvision code error 153 is generated when there are too many attempts to login into the Hikvision camera or DVR/NVR by using the wrong password through iVMS-4500 smartphone app. Sometimes the password is incorrectly typed into the smartphone and the app sends it to the device more than once and that counter backs with an error that locks the camera for (usually) 30 min to protect against a possible hacker attack.
Steps to fix Hikvision Code error: 153
- Reboot the device. In many cases this is the easy solution for code error 153. Simply reboot or restart the camera or the DVR/NVR. Once the machine is back on, try to see your cameras again.
- Wait 30 minutes. Another way to solve code error 153 is by waiting at least 30 minutes until the camera is ready again to let the app authenticate. As we mentioned before, this error shows up when someone is using the wrong password to access the security device. By waiting 30 minutes, you’re allowing the camera’s protection layer to time out.
- Access your device from a computer. You can unlock the device by accessing it though a computer that uses a different IP address. Go to Remote configuration > System > Login Security to unlock the IP used by the smartphone.
Security wise, should you be concerned when you get this type of message? What if you’re using the right password but you’re still getting code error 153? That means that perhaps someone else is trying access your camera/Hikvision system by sending a different combination of username and password (trying an incorrect account). The IP camera or Hikvision DVR/NVR will lock itself for 30 minutes in order to prevent this type of situation. It’s recommended to check your network security.