• About
  • Contact
  • Privacy Policy
SecurityCamCenter.com
  • Home
  • Buying Guide
  • Learning & Tips
  • Technical Guides
  • Security Tips
  • Downloads
  • CCTV Glossary
No Result
View All Result
SecurityCamCenter.com
No Result
View All Result
Home Technical Hikvision

How to fix Hikvision error code offline(0x1001)

Marco Albertini by Marco Albertini
in Hikvision

The Hikvision error offline(0x1001)  shows up in the Platform Access tab if you try to view your Hikvision IP system (DVR/NVR) or via the P2P method (Hik-Connect).

In technical terms, this error is generated when the Hikvision NVR or DVR (or even a single IP camera) fails to communicate with the Hik-Connect server via the P2P protocol. We’ve listed a few tips on how to fix the offline 0x1001 issue.
offline(0x1001)

How to fix Hikvision error Offline(0x1001)?

First of all, ensure that your Hikvision recorder is connected to the internet. One of the main reasons that cause this error 0x1001 is an internet problem.

Check the Ethernet cable, make sure it’s fully plugged in, and that the port at the back of the NVR/DVR is blinking correctly.

Next, go to the Network settings of the recorder and double-check the IP settings. Make sure that the IP is unique.

To make things easy, set the IP address on DHCP mode, meaning the router will assign an IP to the recorder.
Hikvision error code offline(0x1001)

Again on the Network settings, set the DNS server manually. For “Preferred DNS” enter 8.8.8.8 and for the “Alternate DNS” enter 8.8.4.4.

Click Apply to save the settings. Go back to Platform Access to see if the error P2P is online. Once you are done, return to Platform Access to check if the Hikvision Error Offline (0x1001) has disappeared. 
Hikvision error code offline(0x1001)

If you want to assign your own IP address, make sure it’s unique and enter the correct Gateway and Subnet mask (they should be the same settings as your router).

Double-check the port forwarding settings on the router, and make sure the ports are open correctly. Open up the HTTP, server, and RTSP ports (many recorders need all these three ports forwarded).

Update the NVR or DVR to the latest firmware. It has been reported that some firmware versions have content bugs that may cause this kind of error. Contact Hikvision or your local dealer to get the right firmware for your machine.

To conclude, update the firmware on the router (if there’s a new one). Reboot the router and then reboot your NVR or DVR and try again. Go back to the Platform Access and Error Offline(0x1001) should have been corrected. 

Marco Albertini

Marco Albertini

Italian-born Marco Albertini, with a background in Computer Science, found his passion in security camera systems, alarms, and cloud services. Based in New York since 2010, he's a sought-after expert, assisting numerous businesses and homeowners in securing their properties with advanced solutions.

Related Posts

Hikvison How-To

How to Reboot Your Hikvision Recorder Remotely

Hik-Connect App Cannot Playback between 23:00 and 23:59 (Quick Solution)

Hik-Connect App Cannot Playback between 23:00 and 23:59 (Quick Solution)

Hikvison How-To

How to Fix No Results Error of VCA Playback Search

Hikvison How-To

How to Configure Communication Mode of Hikvision AX PRO

Hikvison How-To

How to Solve Live View Errors on Hikvision iVMS-4200 application

Hikvison How-To

IP Camera Shows No Link on Hikvision PoE NVR (Quick Fix)

Load More

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Latest articles

Hikvision

How to Reboot Your Hikvision Recorder Remotely

Hikvision

Hik-Connect App Cannot Playback between 23:00 and 23:59 (Quick Solution)

Learning & Tips

Top Methods for Detecting and Preventing Car Break-Ins (2023)

How To Fix

How to reset Ring Stick-Up Camera (2023 Methods)

Learning & Tips

Motion Sensors Types And How Do They Work (Guide)

SecurityCamCenter is a participant in the Amazon Services LLC Associates Program. This post may contain affiliate link(s). An affiliate link means we may earn advertising or referral fees if you make a purchase through our links, at no extra cost to you.

Categories

© 2023 SecurityCamCenter.com / Security Tips and Tutorials

No Result
View All Result
  • Home
  • Buying Guide
  • Technical

© 2022 SecurityCamCenter.com / Security Tips and Lessons