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Home Technical Hikvision

How to disable iVMS-4200 pop-up alerts

Marco Albertini by Marco Albertini
in Hikvision

iVMS-4200 is a software created and maintained by Hikvision that allows the user to manage the cameras and the settings using a computer workstation. The software is installed in a Windows computer and you can add security systems that are either locally or remotely.

One of the useful features is the pop-up alerts that the software uses to notify the user about various events such as motion being detected, crossed lines, vehicle detection, missing objects, face detection, etc.

While the alerts are quite convenient, some users are bothered (especially when there are a lot) and look for ways to disable them. In this guide, we will show how to disable iVMS-4200 pop-up alerts (and how to enable them as well).

How to enable or disable pop-up alerts in iVMS-4200

There are two ways you can enable and disable the alerts: either by pressing the alert button on the Main View, or by tweaking the setting on the Event Center.

Let’s start by opening up the iVMS-4200 software and then go to the Main View, the section where you see the cameras’ live feed. At the bottom of the screen, you should see a few options.

One of them looks like an image icon (shown below, officially called “Alarm Pop-Up Image”) and that’s the button that enables and disables the alerts. To enable it, click that button. To disable it, click that same button again.
How to disable iVMS-4200 pop-up alerts

Alternatively, this can also be done through the IVMS-4200 “Event Center” feature. Click on the Home button in the upper left corner of the iVMS-4200. Then click on the Event Center located under General Application.
How to disable iVMS-4200 pop-up alertsOn the Event Center tab, you need to click on “Enable Alarm Triggered Pop-Up Image” (as shown in the screenshot below). You can re-click the same button to disable the alerts.
How to disable iVMS-4200 pop-up alertsKeep in mind, to utilize this feature, “Notify Surveillance Center” must be enabled on the camera if it is being used stand alone, or on the recorder the camera is being managed by.

If you’ve set the alerts for features such as motion detection, you will be overwhelmed by notifications on the screen which eventually will become bothersome. If so, you may try to adjust the settings to get alerts that only matter. 

For example, you can enable motion detection alerts only on certain cameras, and adjust the motion settings to exclude objects that needlessly trigger the camera. If you have a tree in front of the camera that constantly moves under the wind, you may exclude it to avoid motion alerts. 

Additionally, you may use other smart features to reduce irrelevant notifications. A cool function is the line crossing, you can draw a line on the screen and if an object (or moving pixels) cross the line, the system will send out an alert.

Using the same logic, you can use smart functions such as vehicle detection only (if your intention is to monitor the road traffic), face detection (the camera needs to be installed low and aimed face-level), missing objects (you’ll get notified if an object is removed). 

These smart features depend on the camera model and firmware (basically, not all cameras support these functions). If the functions don’t work properly, try to adjust the settings and always ensure that the firmware is updated to the latest version (also, keep iVMS-4200 up to date as well).

Marco Albertini

Marco Albertini

Italian-born Marco Albertini, with a background in Computer Science, found his passion in security camera systems, alarms, and cloud services. Based in New York since 2010, he's a sought-after expert, assisting numerous businesses and homeowners in securing their properties with advanced solutions.

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