Lost Swann DVR password can be ne easily resetted by following these instructions show on how to reset the Swan DVR password by using a code (Swann DVR mac address). You only need to use a mobile phone, tablet or computer and follow these simple steps. This Swann factory reset procedure that works for the models 4350, 4500, 4900, 8050 and 8075 and after the DVR reset you must create a new password of your choice. It’s really easy, read and follow all the steps.
The reset procedure is very simple, you need to find a code and use it for the DVR reset, we will explain 3 different methods that work in a few minutes, be patient enough to read the article and you will reset your Swann DVR today. If you have an old Swann DVR you can also check the article: How to reset H.264 DVR which has instructions on how to reset the password using the jumper method.
The code for Swann DVR password reset
There’s no universal Swann DVR password, each device has a unique code that is related to internal network board. We are calling it a code but, technically it’s not really a code, but a serial number used by every equipment that connects on a network. This serial number is the Swann DVR Mac Address and the DVR is designed to accept it as a reset code for lost passwords. Let’s find this code.
The 3 methods to find the MAC address of a Swann DVR
There are several methods to find the Swann DVR MAC address, but we will show you the 3 easiest ones, so you get it quick without technical details or wasting time. Swann technical support teaches you how to install their software to find the Swann MAC Address, but for the first method you don’t even need it. As Swann keeps calling the MAC Address a code, we will do the same just to make things simpler. Let’s take a look at the methods.
Method 1: Find the code using a mobile or tablet
To be able to find the Swann DVR MAC Address, you must connect the DVR to the network. Use a network cable just like you see in the picture below. On the DVR you will find a network port (1) that is identical to router’s (2)
Your mobile must be connected to the Wi-Fi router to be able to see the devices on the local network. Take a look at the diagram below.
Now all you need to install an app on your mobile to scan the network and find your Swann DVR. The trick is to look for the devices that are connected in the same network and to see their MAC ADDRESS and just pick the DVR’s one.
Note: Make sure your mobile is connected to the Wi-Fi. You must be 100% sure that your mobile is connected to the Wi-Fi router and not the cellphone carrier, so check if the little on the top of your mobile.
Download the App Network Analyzer
Network analyzer is a free app that can scan your network to find everything that is connected including your Swann DVR. It’s a powerful tool. Open your PlayStore or Android Store and look for “Network Analyzer”.
Click the left top icon.
Click “LAN SCAN”.
Check Swann Mac Address.
That’s all, now you have your CODE to type on the Swann DVR. The App will scan and show you all the devices on the network, make sure you found the DVR by looking at the name at the left. You should see something with Swann name. Also make sure the code starts with bc:51:fe. Make sure to enter the code without the colons. Type the Swann DVR mac address in your DVR login screen and hit the “OK” button. In this example the code is: bc51fe636c3b.
You can also try the code without removing the double colon (:). The dvr will reboot. You must create a new password.
Method 2: Find the code using a computer
If your Swann DVR is connected on your network just like the diagram below, this method can work for you as long as you have a computer or laptop.
Your computer, router and everything else on the network also have their own MAC ADDRESS. Your computer can ask your Swann DVR what is its Mac Address and all you need a simple command to see it.
Type CMD at the search box at the bottom left of your laptop’s screen. The Command Prompt icon will show up, just click it to open the screen. Alternatively you can use the key combination Windows + R and type run in the windows that pops up.
Either way will work and you will something just like the image below. This is the Windows Command Prompt. You can use it to send commands to the devices on the network and also do some technical stuff.
Don’t worry, you just need to type a simple command to get the CODE. Just type the command arp -a in the command prompt and you will see a bunch of different numbers. Just look for the one that starts with bc:51:fe
Just type the Swann DVR mac address in the DVR login screen and hit the “OK” button. In this example the code is: bc51fe5f8af1. Make sure to enter the code without the colons. The dvr will reboot. you must create a new password.
Method 3: Find the code using a software
Make sure the DVR cables are correctly connected. Just like we saw on method 2, make sure the devices are connected properly.
Download the Swann’s DVR software: You can also find the Swann DVR mac address by using the SDP software available on their website. Click here to download. Once downloaded, install the software
Run the software and find the Swann DVR Mac Address (Code). Run the software and see the Swann DVR Mac Address that you will use as the reset code. It’s a pretty easy task you can do in just a few seconds. As long as your Swann DVR is correctly connected in the network as shown in the diagram, the software will automatically look for it. See the picture below.
The software shows one DVR and all the information, you just need to scroll to the screen to the right to be able to see the Swann DVR Mac Address.
Enter the Code in the Swann DVR login screen and your are done. Type the Swann DVR mac address into the DVR login screen and hit the “OK” button. In this example the code is: bc51fe5f8af1. Make sure to enter the code without the colons. The dvr will reboot. You can create a new password.