The PIN number is a crucial part of your SimpliSafe system and it’s basically the four-digit number that arms or disarms your system and allows you to modify other settings on the system.
How to reset your SimpliSafe PIN? By resetting, we mean to change the current PIN and create a new one. If you know your PIN, you can reset it anytime using your keypad.
Go to the Main Menu, then go to the PIN section. Select the PIN that you want to modify and simply go through the on-screen steps. If you have forgotten or lost your PIN, call SimpliSafe and they’ll help you reset quickly (continue reading below for more details). You need to know your safe word to reset the PIN over the phone.
There are a lot of procedures about SimpliSafe PINs that depend on the model and make. Moreover, there are pins designed for different purposes. In this guide, we will explain different types of PINs, how to reset them and what to do if you forgot them.
Reset PIN on SimpliSafe
Resetting or changing the PIN on a regular basis can help you avoid any potential security breaches in our home security system. Let’s say your roommate moves out or your relationship ends, you have to reset the PIN code otherwise unauthorized people will have access to the system.
Resetting SimpliSafe PIN via the Keypad
Technically a PIN can be any four-digit number of your choosing except “1234” (which by default is not allowed). To change the PIN via the keypad follow the instructions below:
- Click on the menu button.
- Go to the PIN section.
- Select the PIN you want to change.
- Enter your master PIN when prompted (this is the main PIN which you should know).
- Enter your new PIN when prompted. That’s it.
Resetting a PIN Online
If you use the monthly subscription called SimpliSafe’s Interactive Monitoring Plan, then you can also change your PINs through your online account.
- Access your online account using your credentials.
- Navigate to the settings section.
- Go to PINs.
- Select the PIN you want to change and follow the on-screen steps.
Note: If you have the Standard Monitoring Plan, you cannot change your PINs online, you have to change them locally via the keypad.
I forgot the SimpliSafe PIN code
If you lost or did forget your PIN for the SimpliSafe system, then the only way to reset or recover it is by calling SimpliSafe’s customer service. Call the customer service at 800-548-9508 and go through the steps with them.
You will need to provide your safe word to reset your pin over the phone. If you do not remember the safe word as well, access the online account to view it. Otherwise, you will need to provide other forms of identification such as a driving license or passport. They won’t reset anything unless they’re convinced that you are indeed the legal owner of the system.
SimpliSafe PINs explained
SimpliSafe has three different PIN types: Master PIN, User PIN, and Duress PIN
Master PIN
The SimpliSafe master PIN is the master PIN that you have to create the first time the system powers on after it has been connected to the base station.
The master PIN is the only number code that can be used to access and change system settings via the keypad and you can use it to arm or disarm the system. The default PIN for a SimpliSafe system is “1234” and you’ll be forced to modify it.
User Pin
The User PIN can be used to disarm the security system, but cannot be used to access or modify the settings. A SimpliSafe account supports up to 4 user PINs and each of them can be named to help identify the user.
A user pin can be any combination of four digits except “1234” and you can add the user accounts via the keypad or online. Once you have set up a user PIN for a specific user, that person will not be able to remove or change the PIN, basically, they’ll use the PIN to turn the system on and off.
User PINs can be useful if you need to give temporary (or permanent) access to your system to other people. Let’s say you’ve hired a housekeeper or a babysitter, you can assign them their own PINs and they can access the system if necessary. Adidotnaly, you assign accounts for children, roommates, parents, etc.
Through the app, you can monitor when other people who have their PINs access the system, enter or leave the house, etc. You’ll know exactly who came in and at what time.
Duress PIN
The Duress PIN is designed to be used in emergency situations where you are forced to enter your PIN code against your will. So, instead of entering the real one, you can enter the duress PIN and the SimpliSafe will automatically notify the police.
It’s a pretty clever trick, the system will be disarmed, no alarm will sound, everything will look normal. However, the person forcing you to disarm your system doesn’t know that the police have already been dispatched. The Duress PIN and be changed or added via the keypad or on the online account.
What is SimpliSafe Default PIN
The default PIN for the Original SimpliSafe system is “1234”, however, their newer system called All-New SimpliSafe system has no default PIN code.
When you run the system for the first time, the keypad will prompt you to create a Master PIN. You can’t set up the system without creating a master PIN.
The old SimpliSafe system, which is no longer manufactured or sold, didn’t have a menu to navigate, so you couldn’t create a PIN. Having a default PIN code (1234) was part of the setup process and the user had to change it later on.
How to create a secure PIN for SimpliSafe
Whatever PIN you create, it’s never secure. However, you can definitely put some effort into creating a strong one that doesn’t break easily. Follow the tips below.
Change Your PIN Code once a Year
Like any password, it’s recommended to change your SimpliSafe PINs once a year. By changing it you can keep out the people who previously know your PINs. Maybe your ex knows, or your kids shared the code somewhere.
Never use Dates that are Significant to you
Avoid using important dates as PIN codes. If someone tries to break into the system and they know you somehow, they can easily guess the important dates in your life such as your birthday, your kids’. It’s very easy to find someone’s birthday online.
So, don’t use PIN codes related to birthdays, anniversaries, addresses, social security numbers, and any other numbers that can be guessed by researching someone’s activity online.
Avoid Sequences
Avoid using number sequences such as “6789” because these are PINs that intruders tend to try first. Never use numbers that are easy to guess, try to make them appear as random as possible
Don’t use the same PIN code for different accounts
If you are using multiple user PINs and a duress PIN, make sure each PIN is significantly different from the others, so that other users cannot easily guess your master PIN
