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Home Technical How To Fix

Why Ring Doorbell is Flashing White

Marco Albertini by Marco Albertini
in How To Fix

Is your Ring doorbell flashing white? What does that mean? If your Ring doorbell is flashing white patterns, it indicates a WiFi or internet issue.

While it’s a connectivity problem, the causes why the doorbell is blinking white can be such as WiFi not working or not being strong enough, an incorrect WiFi password, or insufficient power (battery).

In this guide, we will show how to deal with this issue, and how to better understand the Ring doorbell LED indications.

Why is My Ring Doorbell Flashing White

First of all, pay attention to the pattern of the flashing white light on your doorbell. Depending on the type of your Ring doorbell, you may see a LED blinking in white circles at the front part of the unit. This may indicate that the unit is being charged, and the white light should go away once it’s fully charged.

Why is My Ring Doorbell Flashing White

However, if you always see the light continuously flashing white that never goes away, it indicates a lost connection or a problem with the WiFi. To solve it quickly, go through the troubleshooting tips below:

Check the connection on the phone, see how many bars you have there and open up some random sites. Also, run the Ring app and if there is no signal you should “Device is Offline” on the screen. As shown below, you can tap “Reconnect This Device” to attempt to link the doorbell to the network.

Why Ring Doorbell is Flashing White

Reboot the router and wait for the units to connect. Additionally, you may reboot the doorbell as well.
Check with your ISP to ensure there’s no local outage.

Make sure the doorbell is placed in a spot that gets strong WiFi coverage. Sometimes the doorbell is installed too far away and the connection becomes unstable.

Another suggestion, check for any power issues such as an expired battery, or loose wires on the doorbell or on the router, and ensure the password of the WiFi is not changed.

Ring Doorbell White Light Indicators Explained

Ring doorbells use four different white light patterns to indicate various issues or alerts regarding the unit’s operation. It’s important to pay attention to these notifications and avoid any downtime. Below is the full list of Ring doorbell white light meanings:

Ring doorbell is spinning white light at the top

If you see a spinning white light at the top of the doorbell, it means that the WiFi is not set up correctly. Most of the time it indicates that there are no WiFi credentials set up on the unit and you need to link the device to your local internet (WiFi).

If you see this pattern, open up the Ring app and go through the setup procedure, locate the device on the app and then connect it to the network.

Ring doorbell is blinking white

This is very similar to the above condition, it indicates a password issue with the WiFi. It can be a simple mistyped password, connected to the wrong WiFi SSID, or if someone changed the password recently and hasn’t been updated on the unit.

You should re-set up the WiFi connection and make sure to connect to the right SSID and type slowly the correct credentials. Just go to the Ring app and update the WiFi password.

Ring doorbell is flashing white on the right side

If you see the right side of your Ring doorbell blinking white, it means that the unit is not getting a stable and strong WiFi signal from the router. It can happen if the WiFi is experiencing problems with the coverage, or if the doorbell and the router (or access point) are simply too far away.

You can try to move the router (or the doorbell) closer to each other to see if there’s any difference. In some cases, you may need to use a signal booster, or upgrade the router to one that offers stronger coverage.

Also, connect your phone to WiFi and stand in the same spot as the doorbell, note the WiFi bar levels that show up on the phone.

Ring doorbell is flashing white on the left side

If your doorbell is blinking white on the left side, it indicates either a connection or a setup problem, but not related to the WiFi signal strength or password.

You can try to fix it by turning off the WiFi router, waiting at least 30 seconds, and then powering it up back on. Also, you may try to reset the settings. This procedure clears up any errors or misconfigurations that may affect the service.

How to setup the Ring Doorbell camera

To reconnect the Ring doorbell to the local network (via WiFi), you need to bring it to the setup mode which depends on the model number.

Generally speaking, you need to remove the faceplate of the doorbell using a Torx screwdriver (the screws are located at the bottom). When the frontal plate is removed, you should see the setup button underneath it.

While running the Ring phone app, press the setup button and hold it until you see the prompts on the app. The phone instructions will ask you to select the WiFi name and type the password as well.

Do so and, if everything has gone smoothly, the doorbell should be listed on the device list and you can normally use it. Check the white light status on the unit and see if there are any WiFi error messages on the screen.

Conclusion

Ring doorbells use an array of white light patterns to indicate various problems that need to be fixed. If the camera is blinking or flashing white, then there’s a problem with the WiFi connection.

Basically, the WiFi is either not working at all, is unstable, or is not strong enough to support the camera. Additionally, it may indicate low power.

Check the WiFi service in the location, reboot the router, reboot the doorbell, bring the unit and the router close together, or simply get a stronger WiFi router that offers a larger coverage. Lastly, you may re-set up the doorbell and ensure that the WiFi password is typed correctly.

If you still can’t figure out what’s wrong, you may reach Ring for further technical support and they’ll most likely help you remotely to solve the problem. If there’s a hardware issue, you may ask them for a replacement.

Marco Albertini

Marco Albertini

Italian-born Marco Albertini, with a background in Computer Science, found his passion in security camera systems, alarms, and cloud services. Based in New York since 2010, he's a sought-after expert, assisting numerous businesses and homeowners in securing their properties with advanced solutions.

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