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Home Technical Hikvision

SADP Error Codes

Marco Albertini by Marco Albertini
in Hikvision

SADP tool is a software that can be used to detect and modify the IP address of Hikvision IP cameras, DVRs, NVR, doorbells etc. This tool works for Hikvision branded devices and their OEM version (sold under third party brands or sometimes un-branded.

It happens quite often that when you try to install the SADP tool or when you click search to scan the network for IP cameras, it may show various error codes. This guide lists all the SADP error codes and their meaning which will help you fix the issues.

Note: You can download and learn how to install the SADP tool on this guide.

SADP Error Codes

The table below lists the most important SADP error codes, their code number and the last column displays the meaning for each error.

SADP Error  Error Code Meaning
SADP_NOERROR 0 No Error
SADP_ALLOC_RESOURCE_ERROR 2001 Allocation of resource error
SADP_NOT_START_ERROR 2002 SADP not started
SADP_NO_ADAPTER_ERROR 2003 No NIC 
SADP_GET_ADAPTER_FAIL_ERROR 2004 Get NIC info failed
SADP_PARAMETER_ERROR 2005 Parameter Error 
SADP_OPEN_ADAPTER_FAIL_ERROR 2006 Open NIC Failed
SADP_SEND_PACKET_FAIL_ERROR 2007 Sending Packet Failed
SADP_SYSTEM_CALL_ERROR 2008 Get system interface failed
SADP_DENY_ERROR 2009 Device refuse to process
SADP_NPF_INSTALL_FAILED 2010 Install NPF failed
SADP_TIME_OUT 2011 Device time out 
SADP_CREATE_SOCKET_ERROR 2012 Create socket failed
SADP_BIND_SOCKET_ERROR 2013 Bind socket failed
SADP_JOIN_MULTI_CAST_ERROR 2014 Join multi-cast failed
SADP_NETWORK_SEND_ERROR 2015 Sending error
SADP_NETWORK_RECV_ERROR 2016 Receiving error
SADP_XML_PARSE_ERROR 2017 Multi-cast XML parse error
SADP_LOCKED 2018 Device is locked
SADP_NOT_ACTIVATED 2019 Device is not activated
SADP_RISK_PASSWORD 2020 High risk password
SADP_HAS_ACTIVATED 2021 Device has been activated
SADP_EMPTY_ENCRYPT_STRING 2022 The encrypted string is empty
SADP_EXPORT_FILE_OVERDUE 2023 Export file overdue
SADP_PASSWORD_ERROR 2024 Incorrect password
SADP_LONG_SECURITY_ANSWER 2025 Long security answer
SADP_INVALID_GUID  2026 Invalid GUID 
SADP_ANSWER_ERROR 2027 Incorrect answer
SADP_QUESTION_NUM_ERR 2028 Security question number error
SADP_LOAD_WPCAP_FALL 2030 Load Wpcap failed
SADP_ILLEGAL-VERIFICATION_CODE 2033 Illegal verification code

Common SADP error code analysis

SADP 2005 parameter error

Explanation: Parameters such as password, serial number are empty. When resetting the password, the imported file is empty or the file’s content has more than 512 bytes.

SADP 2009 device refuse to process

Explanation: Password error, HTTP port number is invalid, IPv6 address is empty, IPv6 gateway is empty.

SADP 2011 device timed out

Explanation: When SADP sends a request and no response from the device after 10 seconds, it will give this error. In this situation we need to use Wireshark to capture the packets to analyze the response time from the device.

SADP 2015 sending error

Explanation: When the IP address of the PC is changed and SADP is not restarted, the error will occur.

The SADP pops up with error “the software is running, please exit first” after installation

Explanation: When the installation directory is the same as the installation package, ensure the software installation directory and installation package are not in the same directory.

SADP 2022 The encrypted string is empty

Explanation: When importing the XML file and cannot find the corresponding encrypted string, the error will occur. You need to restart the device and reset the password again.

Marco Albertini

Marco Albertini

Italian-born Marco Albertini, with a background in Computer Science, found his passion in security camera systems, alarms, and cloud services. Based in New York since 2010, he's a sought-after expert, assisting numerous businesses and homeowners in securing their properties with advanced solutions.

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