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Home Technical Hikvision

How to set the DDNS DynDNS on the Hikvision NVRs/DVRs/Camera

Marco Albertini by Marco Albertini
in Hikvision

This article will show how to setup up the DynDNS service on the Hikvision recorders. The procedure is the same if you want to do a single camera. This paid DDNS service will update your dynamic IP anytime your ISP leases you a new one.

Basically when you remote view your security system you’re accessing it via your external IP address, but most the Internet Providers set a dynamic IP for their customers, meaning your external IP address will change periodically. This DDNS service will keep track of and update your domain every time your external IP changes.

Currently, Hikvision supports two paid DDNS services: DynDNS and NO-IP. Technically both work the same way, however, this article shows the steps for the DynDNS only.

Some routers offer free DDNS, it’s a good idea to check your router settings to see whether there’s a free DDNS service there.

The first step is to do the DynDNS hostname setup

1. Sign up or log in to your DynDNS account.

2. Go to My Services > DynDNS Pro to create a new hostname.

How to set the DDNS DynDNS on the Hikvision NVRs/DVRs/Camera

3. Press + Add New Hostname to create a new hostname.

How to set the DDNS DynDNS on the Hikvision NVRs/DVRs/Camera

4. Choose a hostname and domain. Service Type should be set to Host with IP address. The domain doesn’t have to be necessary dyndns.org, it can be another domain in their list. Your IP address will automatically be retrieved by this form.

How to set the DDNS DynDNS on the Hikvision NVRs/DVRs/Camera

5. Press Activate to create the hostname. Your new hostname will be listed on the DynDNS Pro dashboard.

How to set the DDNS DynDNS on the Hikvision NVRs/DVRs/Camera

DDNS setup for cameras/NVRs using a web browser

1. Log in to the device and proceed to the Configuration menu.

2. DDNS settings can be found in Network > Basic Settings > DDNS.

How to set the DDNS DynDNS on the Hikvision NVRs/DVRs/Camera
Enter the correct settings. If everything is set properly it should show the message “DDNS is normal”.

Check the box for Enable DDNS, and fill out the provided fields:

  • DDNS Type: DynDNS
  • Server Address: members.dyndns.org
  • Domain: your DynDNS hostname/domain
  • User Name: Your DynDNS username
  • Password: YourDynDNS password

3. Press Save to save your DDNS configuration.

Update clients (software) provided by third-party DDNS services are not required to be installed. The recorder/camera will update hostname information when a new IP address is allocated.

DDNS setup for NVRs/DVRs using GUI (local interface)

1. Use a mouse to log in or unlock the device.

2. Access the device’s system settings using mouse right-click > Menu > System Configuration. Set the same settings as shown above. If everything is set up correctly, you should see the message “DDNS is normal”.

DDNS setup for cameras/NVRs/DVRs using  iVMS-4200

1. Launch iVMS-4200. In Control Panel, go to Device Management.

2. In the Server tab, select your device and go to Remote Configuration.

3. DDNS configuration settings can be found under Network > DDNS. Then set the same DDNS settings as shown above.

Adding DDNS configured devices to the phone app iVMS 4500

1. Launch iVMS-4500 from your mobile device.

2. Open the menu by pressing the top-left icon. Select Devices from the list.

How to set the DDNS DynDNS on the Hikvision NVRs/DVRs/Camera

3. The device list will be displayed on this screen. To add a DDNS configured device, press [+] and use the Manual Adding option.

How to set the DDNS DynDNS on the Hikvision NVRs/DVRs/Camera

4. Fill out the following information regarding your DDNS configured device:

How to set the DDNS DynDNS on the Hikvision NVRs/DVRs/Camera

Alias: Set a nickname for your device
Register Mode: IP/Domain
Address: Hostname/domain created from your DDNS account.
Port: Default value is 8000. This port needs to be opened in your router.
User Name: Username for device
Password: Password for the device

After you do all of this click Save and then you can live view your cameras. It’s necessary to have the server port (default 8000) opened on your router otherwise you’ll get a “failed to connect”.

Marco Albertini

Marco Albertini

Italian-born Marco Albertini, with a background in Computer Science, found his passion in security camera systems, alarms, and cloud services. Based in New York since 2010, he's a sought-after expert, assisting numerous businesses and homeowners in securing their properties with advanced solutions.

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Comments 3

  1. John donnelly says:
    7 years ago

    I have found that the dyn site user name and loggin was required since I am updating the dns site not the other way around.

    Reply
  2. SS says:
    7 years ago

    I have my host set up on dyn.com and use dyn.com as the server address but always get connect to server failed. All the ip settings look right but I also don’t see a way to test if the nvr can connect to the Internet.

    Reply
    • SCC says:
      7 years ago

      Set the preferred dns and alternate dns to 8.8.8.8 and 8.8.4.4. Make sure the ports are open in the router.

      Reply

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