It happens quite often that an out of the box Wyze camera may show a pixelated or blurry image on both HD or SD mode. Even if you reset the camera or adjust the settings, still the image will be heavily pixelated. There are a few fixable and non-fixable reasons causing the Wyze cam pixelated issue.
How to fix Wyze cam pixelated issue
To fix the Wyze camera pixelation issue follow the tips listed below:
- Make sure the WiFi is strong. Sometimes the picture gets pixelated if the Wyze camera is placed far away from the WiFi router and it’s struggling to stay connected. In this case, the camera automatically lowers the bandwidth, hence the picture will be choppy and pixelated.
- Turn off the WiFi on the phone and utilize your wireless phone carrier network to view the live feeds. If the picture shows fine, it means there’s a communication issue between the camera and your WiFi.
- In some cases, this issue is related to how congested the 2.4 GHz WiFi band is these days. The vast majority of people living in a suburban or urban area have a lot of WiFi networks in the area. That’s going to cause degradation of your WiFi performance, which will result in bandwidth drops, which will cause pixelation and jumping. Try to manually change the WiFi band on the router. Use a WiFi scanner (phone app) to find out any interference.
- Confirm that your firmware is up-to-date by going to the Account tab on the phone app and then select Firmware Upgrade. There you will be able to see if you have the newest version. You also have the option to Upgrade All if a new firmware version is available.
- Ultimately, if you tried all of these and still the Wyze cam image is pixelated then it’s possible that the camera is bad from the factory line. Return the camera to the dealer/seller and get a new replacement that works properly.