The error message Failed to add camera in the FLIR FX app and it means that the camera is not successfully connecting to your WiFi network. This error message is related to your WiFi settings, the position of your router, your network upload and download speed, or your FLIR FX camera settings.
There are a few steps you take follow to fix the “Failed to add camera” error message, follow the tips listed below.
Fix FLIR FX: Failed to add camera error
To resolve your connection issue:
- Make sure that the WiFi password was entered correctly.
- Move the camera within 10 feet of the router. Once connected, move the camera to its permanent position.
- Physical barriers and distance can reduce WiFi signal strength and create connectivity issues. Consider using a WiFi extender to increase signal strength. Click here for more information on improving WiFi performance.
- Characters in the WiFi network name may prevent the FLIR FX camera from connecting. If applicable, change your wireless network name to contain only alphanumeric characters. For example, instead of the WiFi name “MyWiFi%$” change it to “MyWiFi”.
- Check your network upload speed. Each camera requires 1Mbps upload speed for standard video quality, and up to 2.5Mbps for High Definition.
- You can perform a speed test by using Ookla Speedtest website which will show the download and upload speed for your internet.
- The WiFi router throughput speed may be inadequate to support multiple cameras. Check with your router manufacturer on the throughput speed of your router.
- Restore your camera to default settings and reconnect to the WiFi network.
How to reset your FLIR FX camera
- Press and hold the REC button and the WiFi button on the camera at the same time. Release when you hear three beeps.
- The message Your camera has been reset will display in the FLIR FX app.
- Create a name and password, and select your WiFi network again. Basically, start the set up over from the scratch.
