In this step by step guide we will show how to reset the password on Swann DVR or Swann NVR. The method demonstrated here works for these models: DVR4-1500, DVR8-1500, DVR16-1500; DVR4-1525, DVR8-1525, DVR16-1525; DVR4-1550, DVR8-1550, DVR16-1550; DVR4-1575, DVR8-1575, DVR16-1575; DVR4-4350, DVR8-4350, DVR16-4350; DVR4-4500, DVR8-4500, DVR16-4500; DVR4-4900, DVR8-4900, DVR16-4900; DVR4-8075, DVR8-8075, DVR16-8075; DVR4-8050, DVR8-8050, DVR16-8050; NVR4-7090, NVR8-7090, NVR16-7090; NVR4-7095, NVR8-7095, NVR16-7095; NVR4-8000, NVR8-8000, NVR16-8000..
For other Swann models and other password reset techniques, you may consult these articles as well:
1) Reset password for Swann DVR – series 4350 4500 4900 8050 8075
2) Swann DVR/NVR password reset using HomeSafe View method
3) Swann DVR/NVR password reset using SwannView Link software
4) Reset password on H.264 DVR
Swann DVR/NVR password reset using SwannView Plus software
To start the password reset procedure you need to connect your Swann DVR/NVR to a router or modem. Grab the Ethernet cable that came with the unit and connect one end to your DVR/NVR. Then connect the other end of the cable to your router or modem. The scheme is shown in the picture below.
Installing SwannView Plus or iVMS to your computer
We need to install the software in order to acquire the reset code and use that code to reset the password on your Swann DVR or NVR. The first step is to download the necessary software to your computer. Click the google drive link to download the latest version: SwannView Plus for Windows or iVMS-4200 (v2.5.1.7) for Mac.
When installing the software, you only need to select the Client module. The Client module is what you use to access the recorder and display images and footage. Make sure your computer is connected to the same router or modem where the DVR is. Once everything is done, open (run) the SwannView Plus or iVMS.
Acquire your recorder’s MAC address
On the main menu of the SwannView Plus, go to Device Management. If you cannot see this page, click on Tool > Device Management at the top instead.
Click Show Online Devices.
Select your DVR/NVR by clicking on it once. Check the software version of the DVR/NVR.
If the unit has firmware:
- Build 160801 or later: Take note of the MAC address and follow the next step.
- Build 160101 to above: MAC address first then follow the next step, if it fails Swann tech support line.
- Build before 160101: Cannot be reset, call Swann tech support line.
Reset the password
Go back to your DVR/NVR and pull up the login page again by accessing the Main Menu.
Type the MAC address you got from the software using lowercase, no dash, and no colons (for example bc51fe810d61). Click on OK once you’re done. The Swann DVR/NVR will then reboot and display the Activation page.
You are then required to create a new password of your choice. Please take note of the MAC address you got in case you need to reset the password again; and of course your new password too. Click on ok once you’re done resetting your Swann DVR/NVR.
