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Home Technical Wyze

Wyze error code 20011 (solution)

Marco Albertini by Marco Albertini
in Wyze

Wyze error code 20011 shows up randomly when you try to view the cameras on the phone app (or tablet). The full error message is: Connection has timed out (error code 20011) Please try again. Sometimes tapping the refresh icon will fix the issue temporarily, but later you may run again on this issue.

There are a few steps you can undertake to fix Wyze error code 20011. Below we’ve listed a few tips:

  • Make sure the phone (or tablet) Wyze app is updated to the latest version. Close the app completely and run it again.
  • Disconnect your smartphone or tablet from your WiFi network and reconnect it. Try to see the live view.
  • If that doesn’t work, you can try connecting to a different network or switching to mobile data (4G/LTE).
  • Simply for testing purposes, to make sure your internet is working correctly.
  • It has been reported the error is fixed if you reset all the Wyze cameras and make sure they’re on the 2.4G Wi-Fi connection. If all or some of the cameras are set on a 5Ghz connection on the Wi-Fi, then they may randomly time out.
Marco Albertini

Marco Albertini

Italian-born Marco Albertini, with a background in Computer Science, found his passion in security camera systems, alarms, and cloud services. Based in New York since 2010, he's a sought-after expert, assisting numerous businesses and homeowners in securing their properties with advanced solutions.

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